RICS QUALIFIED RESIDENTIAL SURVEYOR PROVIDING
CLEAR, IN-DEPTH AND ACCURATE HOME SURVEYS
We offer trusted, independent advice alongside an unrivalled understanding and knowledge of the property market.
We understand that buying a property is one of the most significant decisions you'll make, and we’re here to help you confidently navigate your journey through to completion.
As members of the RICS (Royal Institution of Chartered Surveyors) qualified surveyor and the RPSA (Residential Property Surveyors Association) we adhere to the highest professional standards and ethics.
Sage Residential Surveyors are regulated by the Royal Institution of Chartered Surveyors, RICS.
When a firm is regulated by RICS, it means:
- The firm must comply with our Rules of Conduct.
- The firm has confirmed that it meets our eligibility criteria for regulation and that the people who manage it are suitable.
- The firm must have a complaints handling procedure and respond promptly, openly and professionally to your complaint.
- The firm must appoint an alternative dispute resolution mechanism, which you can use if your complaint is not resolved by the firm.
- You can make a complaint to us if you have concerns about the firm or RICS members working there.
- We can investigate any matters of concern and take robust action if a firm does not comply with the rules and standards we set.
- We can undertake auditing and monitoring activities to ensure that our standards are met.
Professional Indemnity Insurance
We are fully insured in line with the RICS guidelines with the QBA insurance group, QBA offer professional surveyors insurance. Our cover extends to professional & public liability, legal expenses and cyber insurance.
Complaints Handling Procedure
As an RICS regulated firm we have in place complaints handling procedures (CHP) which meet the regulatory requirements. As required our complaints procedure has two stages. If you would like a copy of our CHP please email us at sean@sageresidentialsurveyors.co.uk
